Every event you book brings a pile of work with it: filling shifts, chasing contracts, checking recaps, running payroll late at night, building invoices by hand. Stiletto takes that weight off you and your team, so you can say yes to more events without hiring more people to keep up.
Now onboarding a small group of agencies.
The real Company overview. Agency, people, venue and supplier names changed.
You built this business on relationships and great events. But every new client means more shifts to fill, more recaps to check and more payroll to get right, and the margin doesn't grow with it.
You're paying for a stack of tools that don't talk to each other, and paying people to copy data between them. If that's your week, you're not doing it wrong. You've outgrown the way you're doing it.
In 2009 she opened her agency with Excel, OneNote and Google. Every venue address was looked up by hand. Every shift was keyed in three times to make sure it was staffed. Ambassadors faxed in their recap forms, and she tallied the sales herself.
At 50 events a month she could hold it together. Past 100, it meant all-nighters to get payroll out on time, month after month. The business was growing and it was taking her with it. So we built her a better way, and we kept building.
Excel, OneNote, Google and a fax machine. Paperwork filed and batched for every event.
Manual tallies and triple-keyed staffing turn every payroll into a deadline she has to stay up for.
Built to give her nights back. It saved countless hours of processing, and its billing packages routinely won new business.
Ambassadors file their own recaps from their phones, so the reporting work lands with the people who ran the event.
Everything that worked, rebuilt on a modern platform, so no other agency owner has to stay up for payroll.
Requests from suppliers and distributors, your spreadsheets, your team and your ambassadors all land on the same event. Nobody re-types anything, and for the first time you can see the whole business at once.
Events, venues and ambassadors from Excel or CSV.
Brand teams request events and pull their own reports.
Distributor reps request events for their accounts.
Build, staff and approve in a guided workflow.
Recaps, sales and photos filed from the venue.
Friday morning, coffee in hand, you know exactly which events need you and which ones are fine. Every market on a map, every day shaded by how busy it is, and the few problems pulled to the top. No more calendar that looks like confetti.
One bubble per market, sized by events. Open shifts and flags show as rings, so trouble stands out from across the room.
Drag the time scrubber to see what's live, what's done and who has checked in at any hour.
No-show radar, venue call issues and open shifts land in one list. Click any row to open the event.
Real screens from Stiletto. Names changed.
Everything between the booking and the bank, built inside a working agency and proven on real shifts, recaps and payrolls before anyone else could buy it.
Offer shifts to nearby ambassadors, confirm by text and email, and spot coverage gaps days before the weekend, not the night before.
Every ambassador signs for every shift on their phone. Reschedule it and a re-sign goes out automatically.
Photo minimums enforced at submit, admin approval gates and a field-level audit trail on every correction.
Base pay, incentives, cancellations and mileage at IRS rates, with exceptions flagged before anyone is paid. No more Sunday nights.
A guided wizard builds the invoice plus a PDF package with every event's recap and photos. The kind of package that wins the next client.
Year-over-year comparisons, supplier goals and AI-written client summaries from the recap data you already have.
Tell us how many events you run and what you're juggling today. We'll walk you through Stiletto with your own kind of events, and show you exactly what comes off your plate.